![]() In the technical sense, Bernard Tate is correct, but he showed no sign of reason and no empathy as a customer service representative. Benedict Tate responded telling me that the company does not wish to refund me due to the fact that their policy states that I was supposed to cancel in the 14-day window. I reached out to NordLayer because I was a few days past the 14-day trial, and I asked if I could get refunded. Once it was time to revisit the VPN, the team and I decided that we could go a different route in the short-term, so we wanted to finish building more of the product before we layer the VPN in. I purchased NordLayer for $61, but we had to put the project on pause because the developers were working on a feature that needed to be completed before we could set up the VPN. My development agency referred me to NordLayer because they thought I was going to need a VPN service. I signed up for NordLayer because I'm trying to bootstrap a product idea. I especially respect Benedict Tate, who is the Sr. Well, it's actually not a way to show people you care at all, but hey, you gotta respect a company bold enough to stand up to their own customers, right? It's an odd way to show people that you care. I'd have to say that NordLayer's brazen commitment to alienating their customer base is something to be admired.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |